Our bespoke order design consultation fee covers one-on-one communications with designer Sofia Ajram, as well as the process required to hone in on a custom piece. You will immerse yourself into a detailed interactive discussion on such things as design, stone, budget, etc.
If incorporating precious heirloom stones, you will need to know the stone measurements in millimetres prior to outreach, so that Sofia can best design around your needs!
Once a design is decided upon, a 50% deposit is secured to start production and cover materials. Once the piece is ready, we will happily share images with you – your remaining balance will then require payment in full prior to shipping.
As Sofia is dedicated to offering you the best in bespoke experience, the average time needed to design and produce a bespoke piece ranges from 6-8 weeks; please keep this in mind, especially if your request is a time-sensitive one.
Contact us using our Bespoke form after meeting the consultation fee herein in order to discuss a one-of-a-kind piece of jewelry for you or a loved one. We will gladly follow up with a response within 5 business days of us receiving the request to provide feedback.
Our consultation fee includes communications with designer Sofia Ajram to discuss, develop and design your bespoke piece according to your budget. We require clients to schedule and complete the consultation within 2 weeks of payment.
The consultation fee is non-refundable. If we proceed in crafting your bespoke piece, the consultation fee will be applied towards the purchase of your final piece.
Kindly ensure to use the same name and email address when submitting your Bespoke form, as we are otherwise no longer answering ad hoc Bespoke email inquiries.