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We're here to help!
We are happy to respond to any inquiries as soon as we can (usually within 1-3 business days!)
FAQ
Below are some of are common questions:
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Welcome to our galaxy, starchild
Free shipping on USA & Canada orders over $975
Sign up for our newsletter & receive 10% off your first order
Welcome to our galaxy, starchild
Free shipping on USA & Canada orders over $975
We're here to help!
We are happy to respond to any inquiries as soon as we can (usually within 1-3 business days!)
Below are some of are common questions:
Yes! We do offer bespoke engagement rings and other commissioned pieces. Should you be interested in this, please navigate to the bespoke form to discuss requirements.
Please note that bespoke pieces may take 6 or more weeks to create, depending on the complexity of the project.
Yes! We are happy to provide international shipping. We are unable to ship to Ascension Island, India, Kuwait, Luxembourg, Malta, Russia, Ukraine, Switzerland, or Tristan da Cunha at this time.
Please visit our FAQ page or make your way to checkout to see shipping costs. Most orders over $975 shipping to Canada or the USA receive complementary shipping.
Please note that as all Sofia Zakia pieces are made to order, they are final sale and we do not accept returns, so please be sure of the piece you’re looking at before you purchase! If you are hesitant and have any questions, please contact us prior to placing an order. Once an order has been placed, we put it into production and it cannot be cancelled. See our full cancellation policy here.